This MSP Partner Agreement supplements the Terms of Service for Amplify Agency customers who resell Prime Signal to their own clients.
1. Reseller Rights
1.1 Prime Signal grants you a non-exclusive, non-transferable right to resell Prime Signal services to your clients as part of your managed service offering.
1.2 You may bundle Prime Signal services with your own services and set your own pricing to your clients.
1.3 You may not represent yourself as Prime Signal or claim to be affiliated with Prime Signal beyond being an authorized reseller.
1.4 Where white-label has been enabled for your organization, you may remove Prime Signal branding from client-facing interfaces. You may not claim to have built the underlying technology.
2. Client Data
2.1 You are responsible for obtaining all necessary consents from your clients to connect their ad accounts to Prime Signal.
2.2 You are responsible for ensuring your clients understand that their advertising and campaign data is processed by AI systems.
2.3 Client data is logically separated within the Prime Signal platform. You may not access one client's data from another client's account.
2.4 On termination of a client engagement you must remove that client's account from your Prime Signal organization within 30 days. Client data will be deleted within 60 days of removal.
3. Billing
3.1 You are billed for your Amplify Agency subscription, which is $199 per month or $159 per month billed annually and includes 300 AI actions per month, plus $29 per month for each additional client account. Each additional client account adds 50 AI actions to your monthly allowance.
3.2 Adding a client account mid-month is prorated to the next billing date.
3.3 Removing a client account takes effect at the end of the current billing period. No refunds for partial months.
3.4 Usage beyond the AI actions included with your subscription and your client accounts is billed as metered usage under section 5 of the Terms of Service.
4. Support
4.1 Prime Signal provides platform support to MSP partners.
4.2 You are responsible for first-line support to your clients. Prime Signal does not provide direct support to your clients.
4.3 You may escalate platform issues to Prime Signal support at support@primesignalsoftware.com.
5. Termination
5.1 Either party may terminate this agreement with 30 days written notice.
5.2 On termination you have 30 days to migrate your clients to an alternative solution.
5.3 Prime Signal may terminate this agreement immediately for material breach including non-payment, abuse of the platform, or violation of client data obligations.